From 23.02.2021 there is an outage in the Play mobile network, which manifests itself as a lack of access to our services from this network. The problem affects a small group of Internet users from the Play network.
Our services work without any problem and are reachable. We have communicated the problem to Play technicians and are still waiting for a solution to the situation.
In case of problems with access to the server from the Play network, please contact their Play Customer Service Department.
Update 24.02.2021
The failure is still not resolved on the Play telecom side.
We have received information from Play's technical department to switch to other networks (T-Mobile, Orange) in case of this problem, which requires national roaming enabled.
Switching to a non-Play network will affect the speed of the Internet.
Update 25.02.2021
The failure is still not resolved on the Play telecom side.
We have received unofficial information from Play's technical department about a bug in their system that causes a random blocking of IP addresses.
In case of problems with access to our services by customers using the Play network, we suggest switching to other networks such as T-Mobile or Orange with national roaming enabled. This will reroute your network and allow you to use our services.
Switching to a non-Play network will affect the speed of the Internet.
Update 26.02.2021
Information about the ongoing failure was released to the media: https://www.polsatnews.pl/wiadomosc/2021-02-25/awaria-internetu-od-vectry-zgloszenia-z-calego-kraju/
Update 3.03.2021
We have received information from Play's technical department that issue was resolved on theirs side.
Wednesday, February 24, 2021
