How can I change the mail notifications sent from Client Area?

Client Area has an option to notify the customer about various events such as: informing about the launch of new services/domains, expiration dates of services or upcoming payment dates for services. You can configure which notifications will be sent to your mailbox, by following below instructions.

How can I customize email notification?

  1. Log in to the Client Area.
  2. Click on "Account" in the side menu to expand item, and then click "My Details".
    Client Area notification - step 1
  3. On new page, scroll down to the "Email Preferences" section.
  4. Select types of notifications you want to receive (all checked by default):
    Client Area notification - step 2
    • General Emails - notifications not classified into other categories (e.g. planned maintenances, new services),
    • Invoice Emails - notifications related to orders (order creation, status change, cancellation, etc.),
    • Support Emails - notifications related to communication with support department (new ticket, ticket response, etc.),
    • Product Emails - notifications related to services (e.g. start of service, suspension with reason, cancellation, etc.),
    • Domain Emails - notifications related to the domains (domain registration, progress of the domain transfer, upcoming expiration of the domain, etc.),
    • Affiliate Emails - affiliate program notifications (e.g. monthly report).
  5. To save the changes click on "Save changes".
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