Client Area has an option to notify the customer about various events such as: informing about the launch of new services/domains, expiration dates of services or upcoming payment dates for services. You can configure which notifications will be sent to your mailbox, by following below instructions.
How can I customize email notification?
- Log in to the Client Area.
- Click on "Account" in the side menu to expand item, and then click "My Details".
- On new page, scroll down to the "Email Preferences" section.
- Select types of notifications you want to receive (all checked by default):
- General Emails - notifications not classified into other categories (e.g. planned maintenances, new services),
- Invoice Emails - notifications related to orders (order creation, status change, cancellation, etc.),
- Support Emails - notifications related to communication with support department (new ticket, ticket response, etc.),
- Product Emails - notifications related to services (e.g. start of service, suspension with reason, cancellation, etc.),
- Domain Emails - notifications related to the domains (domain registration, progress of the domain transfer, upcoming expiration of the domain, etc.),
- Affiliate Emails - affiliate program notifications (e.g. monthly report).
- To save the changes click on "Save changes".
