Why do I get 500 - Internal Server Error?

When you upload  website to the server and then open it, error "500 - Internal Server Error" can occur, from many reasons, but rarely cause of server side issues.
It also may be shown for pages, that have already worked correctly - but were automatically updated for example.

Most common reasons for occurrence of 500 error

  • Wrong access rights to:

    • public_html directory on the server. Your website's root directory must have the following privileges 750 (chmod),
    • files inside public_html. All files inside the public_html directory should have permissions of 644 (chmod),
    • directories inside public_html. All directories inside the public_html directory should be set to a maximum of 755 (chmod),

      NOTE: if you use Addon Domain, then publc_html may not be the website's root directory.

  • syntax error or not recognized option in  .htaccess file. In this case, make a copy of the file under the name, e.g. .htaccess_bak, edit the .htaccess file and temporarily comment individual entries. You can also temporarily delete the file and check if the page is working,
  • there is no space in your hosting account. Log in from the cPanel administration panel and check the amount of available space,
  • wrong PHP version (some methods, or native function may not be supported) to be used. Got cPanel and change PHP version to differ one, and check if site is working.

500, błąd 500, error 500, internal server error


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