How long it takes to activate ordered services?
The condition necessary to launch any service is to complete the profile in the Client Area with correct data. Individual ordered services in our company are launched after they have been paid for on working days, i.e. Monday - Friday, from 8 a.m. to 6 p.m., after this period of time the activation time may be extended to the next working day. For some services, additional requirements must be met, which we will inform about in the relevant tickets.
The average waiting time for a hosting account to start is about 15 minutes from the moment the order is marked as paid. In exceptional cases, we can run it earlier, if we receive a bank transfer confirmation attached.
An Internet domain is only registered when the funds are credited to our account. The average registration time is about 15 minutes. It is worthwhile to get acquainted with the requirements for individual domains when registering them.
The average waiting time for an ordered VPS server is 15 minutes. In case this period is extended we will inform you. Only the operating system chosen by the client is installed on the server.
If we are to administer a given server, about 5 working days should be added to the configuration until the time of commissioning.
The time to launch a dedicated server depends on the availability of machines in the server room at suppliers. The average waiting time for an ordered server is 3 days.
In case this period is extended, we will inform you. If we are to administer a given server, about 5 working days should be added to the time of commissioning for configuration.
We start to generate an SSL certificate after the funds are credited to our account. The generation takes place at the latest by the working day after payment and after meeting the requirements necessary for its generation. The exception to this rule is an EV SSL certificate, which can take up to 14 days to generate.
In case of SSL certificate renewal, we recommend that the payment should come at the latest 3 working days before its expiry. The exception to this rule is an EV SSL certificate, for which the payment should be received by us no later than 14 days before its expiry. This is recommended due to the EV certificate procedure generation.
The Google Suite service is launched when the fee is received in our account. Then we ask the customer to provide the required data to start the service. The start-up time usually does not exceed 30 minutes.
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