Articles

 How can I change the mail notifications sent from Client Area?

Client Area has an option to notify the customer about various events such as: informing about the launch of new services/domains, expiration dates of services or upcoming payment dates for...

 How do I report problem to technical support?

A support case (also referred as a ticket) can be made through the Client Area. But before you send it to us, it is worth having a look at our Knowledgebase section. There you will find a lot of...

 How does Technical Support work?

Thecamels provides technical support services. We constantly monitor all systems, carrying out maintenance and extensions, anticipating and removing possible outbreaks of failure. If there is any...

 How does the affiliate program work?

At Thecamels there is a possibility to recommend our services, for which we will return the benefit of cash. We have prepared our partnership program for both companies and individuals....

 How to make service transfer?

Service online transfer is a change of ownership of one or more services. It occurs when owner of only one of the services changes, or we want to transfer the rights to all services to another...

 How to top up Credit Balance?

It is possible to deposit additional funds assigned to your account into a so-called moneybox. The system will automatically use them to pay for each order, depending on the available funds in full...

 How to use Password Manager?

Our customers can access the password management panel by clicking on the "Password Manager" button in the navigation bar. As you can see, there are five sections available: "Owned Passwords"....

 Tips for companies - ways to manage customers services

If you are a company that serves its customers and their services, we present below solutions for account and service management for You. We have identified three most common ways to manage your...