In our system it is possible to make payments in many ways: electronic payment (e-transfers),...Before You ask, read our FAQ
Before asking for our help, it is worth reading the article How to ask questions to get help?...How are services billed for?
Fees for the various services at Thecamels are on a similar basis. In case of purchase we...How does support and technical support work?
Thecamels provides technical support services. We constantly monitor all systems, carrying out...How long it takes to activate ordered services?
The condition necessary to launch any service is to complete the profile in the Client Area with...How often do we make backups?
We provide automatic back-up service. They are performed on services such as Hosting Based on SSD...How to clear DNS cache?
When migrating a website to a new hosting server, it is necessary to change the DNS servers of...How to clear browser cache?
Often it happens that after making changes to our website, after refreshing in the browser we do...How to order hosting in 14 free trial?
Free trial hosting will allow you to test our services within 14 days. Test account will give you...How to take care of your passwords?
Taking care of the password is one of the most important duties, and thanks to simple tips from...Known maintenance windows of our partners
As we cooperate with many companies and institutions, that got designated service windows, some...Payments and Invoice
You haven't received an invoice and wonder when you'll get it? Can't find a place where You can...What is error 403 and when does it appear?
Error 403 means that you have no access to specific resources. Most often it is related to...What to do after migration?
If you received this guide, it means that your migration is complete. We recommend that you read...Why I can not see my site?
There are two main reasons why the information page is still displayed after uploading our page....Why cant I log in to the hosting or email?
The most common cause is providing multiple times wrong credentials on log in. The IP address...